Site Automation Support

Metromotion Controls provide automation support for new and existing clients. From breakdown site call out’s to 24/7 On Call support services, we provide a tailored support service based on your requirements.

Ongoing Site Maintenence

Continuous improvement and preventative maintenance is crucial to ensuring your factory runs efficiently with minimal downtime. Metromotion Control’s can provide technical expertise with services including:

    • Breakdown site visit (Melbourne)

    • Breakdown remote assistance over phone & VPN (Interstate, International)

    • PLC or HMI programming change requests as on going continuous improvement

    • Temporary on-site cover to assist high work load periods or staff shortage

    • Annual electrical and automation site review and recommendation report

    • Assist maintaining and updating site documentation (Electrical Drawings, Functional Descriptions, User Manuals)

24/7 On Call Support

For site’s requiring 24/7 access to automation support, our team of automation engineers can provide automation assistance with a guaranteed response time. We can get your site quickly setup for automation support after 3 steps:

    • On-site or web meeting to discuss the level of support required

    • Review PLC & HMI and available documentation to gain an understanding of site complexity and processes

    • Install a secure remote connection to site or request access to existing site VPN server (if available)